About company

Nova Banka ad Banja Luka, formerly Nova Banka ad Bijeljina, is a Bosnia and Herzegovina-based bank that provides retail, corporate, investment banking and brokerage services. The Bank's services include saving, current and giro accounts; payment cards; term deposits; loans electronic banking services; overdrafts; collateral instruments; international trade transaction; Western Union money transfer and custodian services.

Nova Banka is a highly technologically organized bank employing competent staff successfully developing relations with clients. Management based on quality constantly improves operations and results thanks to manageability of key processes and measurement of effects of business decisions.

The Bank operates 11 branch offices located throughout the country. The quality management model provided for strengthening of goal seeking management, consistency of medium and short term planning, and additional requests to marketing and human resources management processes tools enabling development of organization in dynamic environment. Quality of services represents the basic factor of client retention and loyalty providing for cost decrease in doing business with long-term clients.

Address

Kralja Alfonsa XIII 37 A 78000 Banja Luka (Republica Srpska) Bosnia and Herzegovina

https://www.novabanka.com/Nova-Banka/1/Naslovna.shtml